Mon-Fri 8am-5pm PSTLive Customer Service & Technical Support
888-800-9629
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Common Questions

How do I Contact Customer Service?

Our team is at your service 8:00 a.m. to 5:00 p.m. PST, Monday through Friday at 888-800-9629.

Alternatively, if you'd prefer electronic communication, you can use the contact us link here or email us at cust@sparkplugs.com.

 

How do I Get Technical Support?

For part specifications and vehicle fitment, use our search box at the top of the page. Once you arrive at a product detail page, you will find tabs with part specifications, reverse vehicle fitment and cross reference data.  

For customized vehicles, non-US vehicles, and advanced technical support, please contact the manufacturers technical support line:

Autolite provides live technical help at 855-200-5200

Bosch offers live technical help at 888-715-3616, 8am-5pm M-F, (CST)

Champion live technical help is available at 1-800-325-8886, 7:30 a.m. – 4:30 p.m. (CST) M-Th, 7:30 a.m. – 4:00 p.m. (CST) Friday

Denso technical support can be reached here

E3 provides technical support at 904-567-5994, M-F, 10am - 5pm (EST)

Gates technical assistance is available at 303-744-5651, or apateam@gates.com

KYB tech support can be reached at techsupport@kyb.com

NGK technical support can be reached through their website, NGKSparkPlugs.comVisit their "Contact Us" page to email technical support, or call their tech line, available 8:30am-7pm, M-F, (EST) at 1-877-473-6767, prompt #2.

Pulstar technical help is available at 1-888-800-6700, M-F 8am-5pm (MST)

 

Payment Methods

We offer payment by Visa, Mastercard and Discover for all US and Canada orders up to $500, along with PayPal for all orders.

We offer payment by PayPal for international orders, along with all US and Canada orders over $500.

For Credit/Debit Card payments: If your shipping and billing address are different, please consider using PayPal. Click here for additional information on our payment security checks.

For PayPal payments: The shipping address on your order must match the shipping address on your payment.  Click here for additional information on our payment security checks.

 

Shipping Methods and Cost

Regardless of the destination, shipping can be calculated on our site without going through the checkout process.  Simply add all items to your cart, then use the shipping estimator, which will provide a cost for all available shipping methods from UPS and USPS.

 

Order Cancellation

If you wish to cancel an order, please contact us immediately at 888-800-9629.  Cancelation via email may not intercept our turbo-charged shipping line quick enough.

 

Wholesale Quotes

SparkPlugs.com was designed for the benefit of consumers and automotive enthusiasts around the world. All orders can be placed on SparkPlugs.com, regardless of destination.  Simply add the parts to your cart, then proceed to checkout.

For commercial purchases, or orders above 100 pieces, you will be referred directly to our fulfillment center. They will accurately quote orders from 100 to 100,000 pieces. Please have ready the part numbers and quantities desired. To request a quote, click here.

 

Warranties

The SparkPlugs.com family fully backs all manufacturer's warranties.  For warranty issues, please contact our customer service team rather than the manufacturer to ensure the issue is corrected as quickly as possible.

 

Return Policy

The SparkPlugs.com family is proud to advertise our 'No Questions Asked!' 365 day return policy.

Please contact our customer service team at 888-800-9629 or cust@sparkplugs.com to initiate the return process.

 

What If My Order Arrives Damaged?

Our customer service team will assist you in immediately providing a replacement.  No hassle.  No stress.  That's our Turbo-Charged Service guarantee!

questions?
call us (888-800-9629 )
LOOKING FOR WHOLESALE PRICING? Contact Us for Quotes
SPARKPLUGS.COM
P.O. Box 772
Sun City, CA 92586
CUSTOMER SERVICE
Toll Free: 888-800-9629
Out of U.S call 951-672-8501